One of the most important aspects of every position of the dental team is to have excellent communication skills. Interacting with people is a key part of oral health care between professionals, within the team, with the public and especially with our patients. Understanding the basic principles of good communication should be a requirement for everyone and their application in oral health care is an absolute "must". This section of the practice management "Toolkit" deals with some of the aspects of acquiring and applying communication skills.

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Applied Communications

	How to Develop a Presentation
	The Health History
	One Minute Marketing
	CE Course: Understanding the Dangers and Health Consequences of Spit Tobacco Use
	CE Course: Understanding Nicotine Addiction and Tobacco Intervention Techniques for the Dental Professional

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Conflict Management

	Managing Conflict With Co-Workers As Well As Your Boss - NYCDS
	Business Chambers

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Communication with Children

	Conversational Spanish in Pediatric Dentistry
	CE Course: Basic Techniques for Management of the Infant and Toddler Patient
	CE Course: Radiographic Techniques for the Pediatric Patient